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Accessibility statement for the Swedish Tax Agency's e-service at verksamt.se

The Swedish Tax Agency runs the e-service for registering, changing and de-registering F-tax, VAT, employer and SNI codes, registering and de-registering individual businesses and registering for excise duty. This page describes how the service complies with the Swedish accessibility regulations, any known accessibility problems and how you can report deficiencies to us so that we can fix them.

How accessible is the service?

We are aware that parts of the service are not fully accessible. See the Non-accessible Content section below for more information.

What you can do if you cannot use parts of the service

If you need information from the Swedish Tax Agency's e-services for business registration that are not available to you, please let us know.

You can contact us in the following ways:

Report accessibility problems with the service

We constantly strive to improve the accessibility of the service. If you discover problems that are not described on this page, or if you believe that we are not complying with the law, please notify us so that we know that the problem exists.

Email verksamt@tillvaxtverket.se if you cannot access our services.

Enforcement procedure

The Agency for Digital Government is responsible for supervision of the law on accessibility to digital public services. If you contact us with a complaint and you’re not happy with our response you can report us to the Agency for Digital Government.

The Agency for Digital Government.

Technical information about My Pages' accessibility

This service is partially compliant with the Web Content Accessibility Guidelines 2.1 AA standard. Unavailable parts are described below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

If you have visual impairments or are using a screen reader

  • The order of focus is in several cases incorrect or illogical.
  • The length of tables and lists is sometimes not specified at all, and sometimes one row too many is specified.
  • When new panes expand or collapse, such as when editing a partner in a list, you can skip text without noticing it because the focus moves to a button or field.
  • Some fields do not have a description that is read out automatically.
  • Person and organisation number are read out in an incorrect format, which makes it difficult to understand what the number is about.
  • In the form, the headings do not follow a consistent hierarchical order.
  • Screen readers read date fields in such a complicated way that it is difficult to recognise that it is a date field and it is difficult to enter and check what you have entered.
  • Several elements are read out twice, for example the options in multiple-choice questions.
  • Elements that are hidden from view are read aloud, such as the icon that shows a section is ready or active.
  • It is difficult to read the majority of help texts, because the i button is not an independent element and the text is not clickable.
  • The copy of the receipt that can be downloaded as a PDF may be incorrectly made to work with screen readers.

If you have visual impairments

  • Boxes used to group content have low contrast against the background.

If you have impaired color vision

  • Boxes used to group content have low contrast against the background.

If you use a small screen

  • The page does not always automatically scroll when elements are shown or hidden, which can cause you to lose orientation.
  • For you as a company signatory, it can be difficult to see where you have to sign, and to get an overview of who has already signed.
  • If you use the phone in landscape mode, the surface that can be read and scrolled is sometimes very small due to menu bars and fixed elements located at the top or bottom of the page.

If you have impaired fine motor skills or strength and keyboard users

  • In exceptional cases, focus markers are missing on buttons and links.
  • In several cases, the focus order is not as expected when navigating in and out of dialog windows.

If you have cognitive impairment

  • It is not clear which fields are mandatory and which are not.
  • It is difficult to get an overview of how many steps the form contains and how much of the form is completely filled out.
  • The headings are not clearly arranged hierarchically. Header sizes are not consistent.
  • Some of the headings and questions are non-specific.
  • In several questions, you are expected to read long texts to find out which answer options you cannot choose, instead of it being indicated next to the option.
  • The questions are not formulated based on the user's situation, i.e. the circumstances of the company. The questions are asked based on how the Swedish Tax Agency handles various registrations.

Generally

  • There is no way to navigate back and forth between the sections of the form, even though the appearance of the page might lead you to expect it. You must go forward in order, you cannot skip episodes.

We are continuously working to fix the content that is not available.

How we tested this website

We have done a self-assessment of the e-service.

The latest assessment was made on 31 October, 2024

The e-service was published on 11 November 2024

The report was last updated on 31 October, 2024

This page was last updated:

From: Swedish Agency for Economic and Regional Growth